Hotel Isla Arena Plaza

El Hotel Isla Arena Plaza está situado en la exclusiva isla de Tierra Bomba, a 10 minutos en barco de Cartagena y justo enfrente de la playa. Ofrece un jardín con piscina, habitaciones con aire acondicionado y desayuno.

Las habitaciones del Isla Arena Plaza Hotel son amplias, frescas y presentan una decoración en colores vivos. Disponen de aire acondicionado, suelo de baldosas, zonas de estar amplias, TV por cable y minibar.

El hotel sirve un desayuno americano por las mañanas con café, té, leche, chocolate caliente, zumo de naranja, pan, mermelada, huevos, jamón y queso. Hay un restaurante que ofrece platos locales e internacionales. Las bebidas del bar se pueden disfrutar en el jardín. A su llegada, los huéspedes reciben una bebida gratuita de bienvenida.

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Mission

At Isla Arena Plaza Hotel we work to fulfill the requirements of our clients by creating a harmony between the process interactions and the efficient willingness to provide catering and lodging services, also, providing a cozy & familiar environment, thanks to the support of our staff members and the accomplishment of the current regulations.

Policy Quality

El Hotel San Felipe Plaza es una organización dedicada a la actividad turística, comprometida con la satisfacción, necesidades y expectativas de nuestros clientes.

Cuenta con el respaldo económico, infraestructura, talento humano competente y motivado que trabajan en equipo para el cumplimiento de los requisitos. Adquiriendo productos y/o servicios que cumplan a cabalidad con las necesidades y criterios establecidos.

Para lo cual se compromete a:

  • Mejoramiento continúo de los procesos aplicando los criterios de sostenibilidad enfocados en conservar y proteger el medio ambiente
  • Evitar la explotación sexual y comercial de niños niñas y adolescentes.
  • Proteger el patrimonio histórico y cultural.
  • Apoyar a las comunidades que elaboran sus productos y/o servicios para que sean promovidos a huéspedes y clientes.
  • El cumplimiento de todas las normas legales vigentes en Colombia sobre Seguridad y Salud en el Trabajo y Ambiente.
  • Protección y mantenimiento del mayor nivel y bienestar, tanto físico como mental de todos sus empleados.
  • Garantía que las condiciones y el manejo de residuos no contaminen el medio ambiente.
  • Responsabilidad en todos los niveles de dirección por promover un ambiente sano y seguro de trabajo por medio de equipos, procedimientos y programas adecuados.
  • Exigencia del cubrimiento de seguridad social y cumplimiento específico de la normalización de riesgos laborales de sus contratistas.

Vision

We look forward to be recognized as a leading hotel within the sector, by providing unforgettable experiences, thanks to the efficacy & aptitude of our staff members to accomplish expectations and needs of our clients.

OUR ENVIRONMENTAL PROGRAMS

SAVING ENERGY PROGRAM: To establish an efficient management, use & saving energy program, obeying the applicable environmental legislation and promoting the rational use of natural resources.

WATER SAVING PROGRAM: To establish an efficient management, use & saving water program, obeying the applicable environmental legislation and promoting the rational use of natural resources.

AVA PROGRAM: Establish, implement and maintain an auditory, visual and atmospheric contamination control program due to San Felipe Plaza Hotel services operations.

SENSITIVITY & TRAINING PROGRAM To establish the criteria to disseminate information to guests and hotel clients, as well as the staff members concerning management and good sustainability practices.

PATRIMONY CONSERVATION PROGRAM: To stablish the criteria to generate consciousness in favor of preservation and care of the historical and cultural patrimony of the city, spreading out among our guests, staff members, its importance and benefits for the city and the organization specifically.

FLORA & FAUNA PROGRAM: To guarantee the conservation and proper management of the diversity of the Flora & Fauna within the hotel and the surroundings, taking into account the environmental characteristics of the region.

SOCIAL RESPONSIBILITY PROGRAM: To develop along with the community and the different social actors, actions which contribute to the development of skills at a socioeconomic, cultural and environmental level.

CHEMICAL PRODUCTS MANAGEMENT PROGRAM: To develop actions which contribute to the good management and handling of chemical products so that the environment could be cared and protected as well as staff members with direct contact with this kind of products.

PRINTED MATERIAL CONTROL PROGRAM: To establish, implement and maintain a program leading to a control of the printed material.

QUALITY INTEGRAL POLICIES: San Felipe Plaza Hotel is an organization dedicated to the tourism activity, committed to the satisfaction of needs and expectations from our clients. San Felipe Plaza Hotel has the economic support, infrastructure, competent and motivated staff members that work as a team to comply with guests requirements. Acquiring products and / or services that fully comply with the established needs and criteria.

Location

El Hotel Isla Arena Plaza está situado en la exclusiva isla de Tierra Bomba, a 10 minutos en barco de Cartagena y justo enfrente de la playa. Ofrece un jardín con piscina, habitaciones con aire acondicionado y desayuno.

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Advantages

Fachada
  • Privileged location in the historic centr of Cartagena de Indias and is only 10 minutes from the beaches of Bocagrande.
  • Quality certified according to the norm NTS-TS 002:20014 Sustainability Requirements Accommodation and Lodging Facilities by the certifying entity ACERT SA.
  • The best attention provided by excellent team, kindly, and helpful. We have free WIFI in public areas and rooms.
  • National and international food.
  • Local and National phone calls ($).
  • Laundry Service ($).
  • Room Service.
  • Tours around the city and islands nearby. ($)

Acknowledgments

Contact our sales representatives at
North America
South America
Colombia
Cartagena de Indias D.T. y C.
Isla Tierra Bomba
ventas@doradoplaza.com
Centro - Getsemaní Cra 9 No 31-72
Teléfono: (57 - 5) 6517170 - Ext. 21615 Celular. 313 5265 838
Europe
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